Shipping Policy

At Rock By GS, we strive to ensure a seamless experience for our valued customers worldwide. Please review our comprehensive shipping policy below:

Domestic Shipping (UAE): 
For orders within the UAE, we guarantee prompt delivery within 2 business days for readily available jewelry items and within 6 business days for customized or pre-ordered items. Enjoy complimentary shipping on all orders within the UAE.

International Shipping: 
For international orders, we extend our fast and reliable shipping service. Available jewelry items will be dispatched within 2 business days, while customized or pre-ordered items will be shipped within 6 business days. Please note that shipping charges and applicable duties may vary based on your location.

Shipping Process:
 All shipments are handled with utmost care to ensure secure delivery. Each package is fully insured to protect your purchase during transit. Once your order is dispatched, you will receive a tracking number to monitor the progress of your shipment.

Order Processing Time: 
Orders for readily available jewelry items are processed and shipped within 2 to 3 business days. For customized or pre-ordered items, please allow 5 to 6 business days for processing before shipment.

Please Note:

  • Delivery times may vary depending on the destination and any unforeseen circumstances such as customs clearance delays.
  • For international orders, customers are responsible for any applicable duties, taxes, or customs fees imposed by their respective countries.
  • In the unlikely event of any shipping delays or issues, our customer service team is readily available to assist you and provide updates on your order status.

Should you have any further inquiries or require assistance, please do not hesitate to contact us. We are committed to ensuring your satisfaction every step of the way.